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Privacy Policy

Last updated: June 11, 2025

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Softsolute (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.

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1. Information We Collect


1.1 Personal Information You Provide

  • Contact details: name, email address, phone number

  • Professional details: job title, company name, industry, role

  • Intake & assessment data: responses to intake forms, psychometric assessment results

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1.2 Automatically Collected Information

  • Technical data: IP address, browser type, operating system

  • Usage data: pages visited, time on site, referral source

  • Cookies & similar technologies: see Section 4 below

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2. How We Use Your Information
We use your information to:

  • Provide, personalize, and improve our coaching, workshops, and online resources

  • Process your enquiries, bookings, and payments

  • Send you booking confirmations, invoices, and supporting materials

  • Deliver lead magnets and email courses you request

  • Analyse site performance and understand user behaviour

  • Comply with legal obligations and protect our legal interests

 

3. Information Sharing & Disclosure
We do not sell or rent your personal information. We may share data:

  • With service providers (e.g., payment processors, email platforms) under confidentiality agreements

  • To comply with law or in response to lawful requests by public authorities

  • In a business transfer (e.g., merger, acquisition), with notice and safeguards

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4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:

  • Remember your preferences and session details

  • Analyse website traffic and user behaviour

  • Deliver targeted content and adverts

You can modify your browser settings to disable cookies—but please note this may affect site functionality.

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5. Third-Party Services
We integrate third-party tools (e.g., Google Analytics, calendar booking widgets). Their privacy practices are governed by their own policies; we encourage you to review them.

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6. Data Security & Retention
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. We retain personal information only as long as necessary to fulfil the purposes outlined above or as required by law.

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7. Your Rights
Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of data no longer necessary

  • Object to or restrict processing

  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at the address below.

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8. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect any changes. We encourage you to review this page periodically.

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9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out:

Softsolute
Email: contact@softsolute.com
Address: 2001 Blvd. Robert Bourassa, Suite 1700, Montreal, Quebec, H3A 2A6, Canada

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Thank you for trusting us with your personal information. We’re committed to keeping it safe and using it responsibly.

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